Do Visitor Management Systems Integrate with Comprehensive Background Checks?


Are you looking for a visitor management system?  One of the most critical components for securing your organization is knowing exactly who it is that is walking through your doors.  A clipboard and self-disclosure signature might work for the majority of honest visitors to your buildings, but it will not stop someone bent on gaining access for nefarious reasons.

An Internet search for ‘visitor management software’, will show that all providers claim to provide background checks, but the term ‘background check’ has no standard definition or requirements.

I have audited thousands of background-screening programs and have found the term ‘background check’ defined as a ‘driving history’ or a‘ sex offender registry check’.  A driving history gives you a slight glimpse into their driving history and any crimes related to driving, but each state varies in how far back this search extends.

The same principles apply to a ‘sex offender registry check’.  I have owned Safe Hiring Solutions for thirteen years and we have conducted over 100,000 background checks a year, and I will tell you that a ‘sex offender registry’ is NEVER a quality background-screening program.  Sex offender data is highly inaccurate and incomplete. 

So when you are researching a visitor management system, ask what they include in a background check.  99.9% of the time that will be some level of a sex offender check and possibly an internal client-created exclusion list that includes individuals not allowed on their property.

We had a client switch to our SafeVisitor system a few months ago, and they were under the impression that their prior visitor management system was conducting a state-wide criminal background check on their volunteers before they entered a building and at each ensuing visit.

It was discovered that they had used this system -one of the largest in the school market arena- for several years with thousands of volunteers being allowed entry into their 10 school buildings and they had only been receiving a sex offender registry check.  The risk management problem is:

·         Someone convicted of a sex offense but not required to register as a sex offender would not show on this type of check.

·         Violent felons could have been wandering their hallways as volunteers with none the wiser. 

·         The lack of transparency by this visitor management system put thousands of students and teachers at risk. 

So understanding the definition and components of a comprehensive background check is critical.  Otherwise, you might be operating with a false sense of security thinking that your visitors have been properly vetted.

SafeVisitor visitor management system is the only visitor management system I am aware of that conducts comprehensive background checks on visitors.  We are integrated with Safe Hiring Solutions, our sister background-screening firm, who is a recognized global leader in background checks.

SafeVisitor allows you to define your different types and levels of visitors and match that up with an appropriate level background check which can range from nothing for a temporary visitor to a national criminal background check for a vendor or volunteer.

You can even manage your current employees, their background re-checks and logging them in an out as they visit different areas or buildings in your organization.

And you can define how frequently you require a new background check and have the flexibility to make this unique for each registration type.  For example, a volunteer might be required to have a background check every 3 years but a sensitive contractor might be required to have an annual background check.

The key to selecting the right visitor management system is understanding the role that background checks play in the security of your organization. 

Would you like to learn more about SafeVisitor?  Join us for our free webinar that we host each Thursday.  Click here to register.